Terms of service

Terms of Service

Last updated: March, 2026

Welcome to Seloura. These Terms of Service govern your use of our website and any purchases made through it. By accessing our site or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our Services.

General Conditions

We provide this website, including all related information, content, features, products, and services, subject to these Terms of Service. We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, its content, or our Services without our prior written permission.

Products and Intended Use

Seloura offers products intended for personal wellness and relaxation purposes. Our products and content are not medical advice and are not intended to diagnose, treat, cure, or prevent any medical condition.

You are responsible for reading all product information, instructions, warnings, and care guidance before use, and for using products safely and appropriately.

Pricing and Availability

All prices displayed on our website are subject to change without notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

If a product becomes unavailable after you place an order, we may cancel that part of the order and provide a refund for the unavailable item.

Orders and Payment

By placing an order, you confirm that the information you provide is current, complete, and accurate. You agree that you are authorised to use the chosen payment method.

Payments are processed through approved third-party payment providers. We do not guarantee that any particular payment method will always be available.

Shipping and Delivery

We ship to selected locations where permitted by applicable laws and carrier restrictions. Shipping timeframes provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processes, incorrect address details provided at checkout, or events outside our reasonable control.

Returns and Refunds

Our returns and refund process is set out in our Returns & Refunds Policy. Please review that policy before making a purchase.

Unless required by law, we only accept returns for eligible products that meet the conditions stated in that policy.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Accuracy of Information

We try to ensure that product descriptions, images, pricing, availability, and other content on our website are accurate and up to date. However, we do not warrant that all information on the website is always complete, current, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice, including after an order has been submitted.

Limitation of Liability

To the maximum extent permitted by law, Seloura is not liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of, or inability to use, our website, products, or Services.

Nothing in these Terms of Service excludes, restricts, or modifies any consumer guarantee, statutory right, or other legal protection that cannot lawfully be excluded under applicable law, including the Australian Consumer Law.

Prohibited Uses

You must not use our website or Services for any unlawful purpose, to violate any applicable laws or regulations, to infringe the rights of others, or to interfere with the security, operation, or proper functioning of the website.

Changes to These Terms

We may update these Terms of Service from time to time by publishing the revised version on this website. Your continued use of the website after any changes are published constitutes acceptance of those changes.

Governing Law

These Terms of Service are governed by the laws applicable in Australia. Any disputes arising in connection with these Terms or your use of our website will be subject to the applicable laws and courts of Australia, unless otherwise required by law.

Contact

If you have any questions about these Terms of Service, please contact us at hello@seloura.com.au.

ABN: 44 981 343 184